World Ford Pensacola - (850) 476-9050

After repeatedly promising that he could get our payments to 400/month with a 4.9% APR (after we waited literally 4 hours for the paperwork) our salesman BRIAN AGCAOILI (Asian man) tried to jack the price up 50 bucks a month literally as we sat down to sign. He tried to tell us our credit wasn't good enough for the 4.9% offer (I check it monthly and checked it again when we got home and it was excellent) we then said we would use USAA's financing (4.4%, which would actually decrease our payments, right? If 4.9% was going to get us 400/month then 4.4% should be even less) but he only came down to 440 a month. He is a liar and he wasted four hours of our time - after promising to do Whatever it takes to get our payment to 400 a month. More like whatever it takes to make a buck. If you go there, make sure to AVOID Brian Agcaoili!!!!!

I will never return to World Ford because they stole from me and tried to get me to spend $1700 for something I got fixed by an honest service company for $130. I called to discuss with them, told my story asking for the $88 they stole from me back and of course they have not called me back. I buy on average a new car each 18 months, was it worth the $88 to never have me come on their lot and to tell my story every chance I get???Barry Abbott 850-380-1548

Oct. 31, 2008 A dealer should want to treat you with good service if they expect to get you to purchase your next vehicle from them. I took my F-350 in for a oil leak and they broke the fuel bowl drain off while fixing the leak. Now they won't stand behind their work and fix the drain valve. Not only that they should have fixed it when they broke it not waiting till I had to change my fuel filter two years later to find they had broke it. Now they say they won't replace it because the truck went out of warrenty in May 2008. This is what I consider poor service.